Support
Last updated: July 28, 2026
For help with Velune, email support@openverse.tech. Include the app name, Android version, app version, and a short description. Do not email private journal, dream, birth, baby, or care-record content.
Purchases and restore
Open the app's Settings or Profile screen and choose Restore purchases where available. Check that Google Play is signed in with the account that made the purchase. Manage subscriptions from Google Play. Google handles payment methods and refund requests.
Local data
Velune stores dream notes, saved symbols, pattern observations, and app preferences locally. Before clearing storage or uninstalling, export anything you need if the app offers export. Clearing Android app storage is permanent.
Privacy request
Email privacy@openverse.tech. Journal entries remain local unless you request an AI interpretation; those selected details are processed by our cloud providers as described in the Privacy Policy. For purchase, analytics, or AI-service requests, we may ask for a receipt or pseudonymous identifier—never your password.
Safety
Dream symbols and interpretations are for entertainment and personal reflection only. They are not medical, mental-health, legal, financial, or other professional advice.